So I found these two trojans...

When I was browsing my computer just looking through some files, I find these two trojans in my computer. I don't really know how I should get rid of them, because people have told me you can't just hit the delete button on these suckers.

I use the newest version of Norton 360 for my anti-virus, though it was added just recently so I'm pretty sure the trojans got in before my Norton was installed. Before I was just using regular Norton Anti-Virus.

So should I just let Norton 360 scan my computer and do it's thing with the trojans, or do I need something better?

Look up the Trojans on Google and find out if you need to take any specific precautions before handling them. Otherwise, just let Norton do its thing.

Yeah, just let it scan, it should find them and quarantine them, and then if you choose, delete them.

I have experience in this field, seeing as one time, I found 1400 viruses on my computer AFTER the computer ****ed up and we had to take it in. Then we found it was because of LimeWire.

Also, LimeWire (if you have it) disables your fire wall, and sometimes ALL anti-virsus things.

I already knew about the Limewire problems from my friends at school, so I never downloaded it. Thanks anyway for the warning!

I'm going to let Norton run it's scan and quarantine them. I'll post updates if something bad happens.

Originally Posted by Chari

I already knew about the Limewire problems from my friends at school, so I never downloaded it. Thanks anyway for the warning!

Just spreading the word. (because some people are ignorant)

I'm going to let Norton run it's scan and quarantine them. I'll post updates if something bad happens.

That's the safe way to go. Norton's really good at catching getting them.

Norton is ****. I say get AVG, Avast!, or, if you have cash, NOD32. MalwareBytes and Spybot - Search and Destroy are good supplemental programs.

One program you might want to give a shot is Malwarebytes' Anti-Malware.
This is supposed to pick up a lot of tough baddies pretty well.
EDIT: Twilight Wolf beat me to it.

Originally Posted by Twilight Wolf

Norton is ****. I say get AVG, Avast!, or, if you have cash, NOD32. MalwareBytes and Spybot - Search and Destroy are good supplemental programs.

I second Avast!. Also, Rising is a very good free virus protection program.

You're wrong, Twilight Wolf, MacAffe (sp?) is truly a piece of crap.

Thanks for all the reference! I may use these anti-virus in the future...because I don't need them at the moment. Unfortunately, I cannot access my computer's files anymore. Why? Because maybe a virus just done it in.

Yesterday I did the scan and had it take care of the Trojans (I don't exactly know how, but it only said it was taken care of). Today when I came home from school I turned on the computer and left the room for around 30 minutes (My oldie takes around 15 minutes to completely boot up, so that's why), and when I came back it was doing some Anti-Virus **** I never turned on.

I'm going to try and explain it the best I can. I'm assuming this was either from the Trojan or some other virus. It wasn't Norton, but it was named something along the lines of Virus Protector 2009 Demo. It came up once before I found the Trojans, but I just did a Ctrl+Shift+Esc and cancelled the program, making my CPU completely fine. But today when I tried to shut it off it just kept on working.

When I exited out of the program, I thought I was done with it. But when I tried to go to any sort of program, whether it be the Internet, iTunes, My Computer, or Norton, it wouldn't open at all (I even waited for like 30 minutes). Then when I was finally about to just shut it off, the program came up again with tons of little messages in three windows:

Window 1 looked like a message from your computer on the bottom right, saying stuff like 'Windows detects your computer has viruses. They are putting your computer at risk. Windows is launching an Anti-Virus.'
Window 2 was also in the corner is this big red box, listing all of these big bad viruses I had, like Keyloggers and Trojans.
Then Window 3 was a huge red box in the middle of the screen, saying how many viruses I had (I believe it said 34) and how much my computer was at risk.

There are a few problems with this supposed Anti-Virus that's doing this.
One: I bought my computer around 2005 or 2006, so there is no way a 2009 Demo would be installed in there. Even my annoying MacAffe demo was expired by now.
Two: I never downloaded any Anti-Virus Demo.
Three: ...Windows can detect Viruses now? That's a complete joke!

So I shut it off and am now planning on getting a Laptop to replace my Desktop in the near future. I was already planning on doing this because my Desktop had been getting quite slow recently, but I'm very angry that I can't retrieve my files before I switch computers.

I appologize for this long rant of a post, but can anybody identify what this Fake Anti-Virus thing was? I just want to know what it is so maybe I can prepare for anything like this in the future.

Get away from Norton. Trust me. AVG, Avast, and others are a lot better.

I currently suggest Avast. Have it on my computer and it found the Virus that AVG wouldn't find. Though the best protection is safe browsing and downloading. But even then you still need a virus.

Originally Posted by Chari

I appologize for this long rant of a post, but can anybody identify what this Fake Anti-Virus thing was? I just want to know what it is so maybe I can prepare for anything like this in the future.

Sounds like you have one of the many fake anti-virus malware.
Get Malwarebytes' Anti-Malware (as well as an anti-virus like AVG or Avast!) to take it out, if you can still access your computer at all (if you can't access the Internet on it, try getting it from a friend and installing it).

If there's an anti-virus program going on that you don't recognize, it's most likely malware. There's tons of them made to fool people.

Originally Posted by Chari

You're wrong, Twilight Wolf,

How so?

MacAffe (sp?) is truly a piece of crap.

That is correct.

Thanks for all the reference! I may use these anti-virus in the future...because I don't need them at the moment. Unfortunately, I cannot access my computer's files anymore. Why? Because maybe a virus just done it in.

Can you still access the control panel? If so, try a system restore. If not, I'm sorry. :<

Yesterday I did the scan and had it take care of the Trojans (I don't exactly know how, but it only said it was taken care of). Today when I came home from school I turned on the computer and left the room for around 30 minutes (My oldie takes around 15 minutes to completely boot up, so that's why), and when I came back it was doing some Anti-Virus **** I never turned on.

I'm going to try and explain it the best I can. I'm assuming this was either from the Trojan or some other virus. It wasn't Norton, but it was named something along the lines of Virus Protector 2009 Demo. It came up once before I found the Trojans, but I just did a Ctrl+Shift+Esc and cancelled the program, making my CPU completely fine. But today when I tried to shut it off it just kept on working.

That has happened to me before. Antivirus 2009 is an example of rogue software, which are programs which usually claim that the user's system is infected and often redirect to a "free virus scan", which then gives the user bogus results, and claims that the user needs to buy the full version of their software in order to fix it. It is a complete scam, and it usually ends up installing more malware in the process.

When I exited out of the program, I thought I was done with it. But when I tried to go to any sort of program, whether it be the Internet, iTunes, My Computer, or Norton, it wouldn't open at all (I even waited for like 30 minutes). Then when I was finally about to just shut it off, the program came up again with tons of little messages in three windows:

Window 1 looked like a message from your computer on the bottom right, saying stuff like 'Windows detects your computer has viruses. They are putting your computer at risk. Windows is launching an Anti-Virus.'
Window 2 was also in the corner is this big red box, listing all of these big bad viruses I had, like Keyloggers and Trojans.
Then Window 3 was a huge red box in the middle of the screen, saying how many viruses I had (I believe it said 34) and how much my computer was at risk.

This is usually caused by trojans and adware designed by the creators to propagate the rogue software. If this happens, do not click anything in the dialogue box, as it often ends up doing whatever it was going to do anyway. In that situation, your best bet is to open the task manager and kill the process.

There are a few problems with this supposed Anti-Virus that's doing this.
One: I bought my computer around 2005 or 2006, so there is no way a 2009 Demo would be installed in there. Even my annoying MacAffe demo was expired by now.
Two: I never downloaded any Anti-Virus Demo.
Three: ...Windows can detect Viruses now? That's a complete joke!

As I said, it is a scam. It is important to remember to never, under any circumstances purchase supposed "antivirus software" unless you know for a fact that it comes from a trustworthy and reputable company.

So I shut it off and am now planning on getting a Laptop to replace my Desktop in the near future. I was already planning on doing this because my Desktop had been getting quite slow recently, but I'm very angry that I can't retrieve my files before I switch computers.

I am sorry to hear that.

I apologize for this long rant of a post, but can anybody identify what this Fake Anti-Virus thing was? I just want to know what it is so maybe I can prepare for anything like this in the future.

As I said, rogue software. That particular one sounds like Antivirus 2009, which bothered me briefly until AVG was able to detect and kill it.

When you do get your new computer, my advice is to not get Norton or Macafee. If you want free protection, your best bets are AVG and Avast!. If you are willing to spend some cash/torrent, then I strongly recommend NOD32. You cannot go wrong with NOD32. I repeat, you CANNOT go wrong with NOD32.

That said, I'm sorry to hear about your computer. Hope it all works out for you, mate.

Originally Posted by Tonchiki

Sounds like you have one of the many fake anti-virus malware.
Get Malwarebytes' Anti-Malware (as well as an anti-virus like AVG or Avast!) to take it out, if you can still access your computer at all (if you can't access the Internet on it, try getting it from a friend and installing it).

If there's an anti-virus program going on that you don't recognize, it's most likely malware. There's tons of them made to fool people.

Nah, I can't access anything on the computer. Pretty much every program on that CPU is unreachable. I even tried putting in a flash drive to try getting something to pop up, but nothing. It was probably a bad idea, though, cause I don't know if it put anything on there.

I already knew it was a fake, that's why I exited it the first time. Heck, it was part of the reason I was looking through files on my computer when I came across the Trojans.

There's one thing you haven't tried that might save you from having to get rid of the desktop, but only if you don't like losing everything on there. If you open the CMD and type "format C:" or something like that (can't remember exactly) it'll completely wipe your hard drive and anything on it, then restore it to when you first got it. But, like I said, not recommended unless you really want to keep this computer and don't mind losing all your files. Of course, if you can't get to the CMD in the first place, then never mind

Another word to the wise. If you use any kind of file-sharing software (e.g. Limewire, FrostWire, or any of the Bittorrent clients (uTorrent, Azerus, etc), be sure (and I can't stress this enough) to scan anything you download the moment it's done downloading. And try to get something a bit better in terms of anti-virus. I definitely recommend AVG, the full package is great. Also, try getting a program called "CC Cleaner". It scans your computer for registry errors and the likes (most notable "hidden files" which most mal-ware files tend to fall into). AVG also scans your computer regularly at preset times (which you yourself can set).

Also, be sure to keep your Firewall up all the time, don't download suspicious stuff without scanning it, etc. I've also found it helps to keep everything I've downloaded from specific sources in specific places, makes them easier to scan.

Hope some of that helped, good luck.