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Old 07-10-2012, 01:56 PM
ArtsyGal ArtsyGal is a female ArtsyGal is offline
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My tablet won't work

I know this isn't necessarily about any artwork I had made, but I thought it would be better to ask help from artists.

My Wacom Bamboo Capture isn't recognized by my computer. It always normally would work, but now it isn't being recognized .____.

Help?
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Old 07-10-2012, 01:59 PM
Jehanne Jehanne is offline
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Re: My tablet won't work

I had issues with my Wacom before; what I did was download the newest driver for re-installation.
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Old 07-10-2012, 02:04 PM
ArtsyGal ArtsyGal is a female ArtsyGal is offline
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Re: My tablet won't work

Quote:
Originally Posted by Jehanne View Post
I had issues with my Wacom before; what I did was download the newest driver for re-installation.
The newest driver is from October 2011, while I got mine in December 2011 x___x
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Old 07-10-2012, 02:24 PM
Antigone Antigone is a female United States Antigone is offline
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Re: My tablet won't work

Try updating the driver anyway. If that doesn't work, try re-installing the software. That always worked for me in the past.
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Old 07-10-2012, 02:45 PM
Buu Sweden Buu is offline
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Re: My tablet won't work

Moved: Art -> Technology!
Artists or not, we have some techy people there!
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Old 07-10-2012, 05:14 PM
John John is a male Canada John is offline
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Re: My tablet won't work

When you say it's not working, what do you mean? You get an error? Absolutely nothing happens? What?
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Old 07-11-2012, 06:51 PM
ArtsyGal ArtsyGal is a female ArtsyGal is offline
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Re: My tablet won't work

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When you say it's not working, what do you mean? You get an error? Absolutely nothing happens? What?
I already said my computer won't recognize it.
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Old 07-11-2012, 07:29 PM
Jehanne Jehanne is offline
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Re: My tablet won't work

Recently I couldn't get a scanner to work with my computer. But I downloaded the driver and associated software, and then things got movin'. So, I'd strongly recommend reinstalling the driver.

You can also check all the connections ~ maybe something is loose.

^^
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Old 07-11-2012, 07:33 PM
Lysis Lysis is a male Antarctica Lysis is offline
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Re: My tablet won't work

yeah, definitely sounds like a driver issue. That's usually the problem when a computer won't recognize a piece of hardware. Make sure you've got the most recent version of your tablet's drivers installed. You can probably download them from the tablet manufacturer's website.
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Old 07-14-2012, 06:26 AM
Tesla Tesla is a male Serbia Tesla is offline
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Re: My tablet won't work

What OS do you use? I need to know so I can post the steps for repairing it.
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Old 07-14-2012, 06:28 AM
ArtsyGal ArtsyGal is a female ArtsyGal is offline
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Re: My tablet won't work

Quote:
Originally Posted by Tesla View Post
What OS do you use? I need to know so I can post the steps for repairing it.
Windows 7.
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Old 07-14-2012, 06:40 AM
Tesla Tesla is a male Serbia Tesla is offline
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Re: My tablet won't work

OK, for starters plug your tablet in yur PC. Try using a different USB port if you haven't already. Sli chances that it might work, since Windows is retarded and installs a device on every USB port separately. If not, leave the tablet plugged in it, go to Start menu, right click My Computer, click "Manage", on the left side of the window there will be a list of services. Select "Device Managment". In it, you should see the tablet under one of the categories, I'm not sure which since I haven't worked with that model, but you will recognize it. Wwhenhen you find it, right click it and select "Uninstall". If you can do this, post here.
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