Yeah, it took me absolutely forever to work out what to do. People weren't too helpful when I started, and just kept saying "you've got a lot to learn, LOL you don't do Black mage and Summoner". There was so much to know and to do, but you had to know it existed first. I mean, I was sitting in San'Doria for at least 3 days, not even knowing I could get out of the place haha. It took me even longer to find out that the "Stone" in my inventory was a spell I had to use, and not just a rock.
It really does sound more approachable. Not more casual in terms of "we dumbed everything down", but more casual in terms of play. Like, they've been saying you can play for 40 minutes, a few hours or all day. You couldn't really play XI for less than 6 hours or something, and even then you probably wouldn't get far.
Plus, the masses of new features this game has is almost unthinkable. No leveling? No experience even?? How they're going to pull this off in an MMORPG, I have no idea. It sounds really great though.