I've rarely bought any games at a Gamestop/EB Games, but mostly they've been used games and as for the employees, theyactually know about the games there and you can engage in a little conversation with them.
But personally, I prefer to buy my games from a game store called Game Buzz, or Play 'N' Trade. The place is awesome. It's in a mall near my mom's house and I always go when I have the chance. The staff there is warm and friendly, they are very knowledgeable about the games, and they still have old games. And I mean OLD. You can buy a NES, Super NES, N64, PS, PS2 and all the games and equipment for them. THEY EVEN HAVE A FRIGGIN POWER GLOVE!! Although the majority of the games are used, they discs are immaculate. They keep the discs nice and tidy and always check for scratches before putting it in the box and you can still buy used, unopened games.
Another cool part about the store is that they allow you to try out any game there for a small fee and that they aren't limited to just games. They have a bunch of shirts, sweaters, wallets, collectable candy tins, and action figures there to buy aswell. I've bought nothing but good things from them
